Low-code with Mendix

Developing software for municipal utilities more quickly and driving digitalisation

With low-code development using Mendix, you can build applications more quickly, digitise municipal utility processes and integrate existing systems such as GIS, ERP or billing systems.

  • Digitising network and administrative processes: network connections, permits or internal applications
  • Integrate IT systems within the municipal utility: connect GIS, ERP, CRM and specialist systems
  • Develop digital citizen and customer portals: self-service applications for energy and service processes

Low-code with Mendix

Implementing digitalisation efficiently for municipal utilities

Many municipal utilities use separate specialist systems for network operations, customer management and administration.
Low-code development with Mendix enables the creation of applications that connect these systems and manage processes digitally.

8 months’ development time instead of 30

A real-world project demonstrates that, using low-code, a business-critical system was modernised significantly faster, with the development time reduced from 30 to 8 months.

Automating processes at the municipal utility

Permits, grid connections and internal administrative processes can be mapped as digital workflows and managed more efficiently within the municipal utility.

Integrating systems within the energy supplier

Low-code applications connect systems such as ERP, GIS, CRM and document management, enabling a seamless flow of data within the municipal utility.

Using data to inform decisions

Network, operational and customer data can be consolidated centrally and used for analysis, planning and operational decision-making.

Low-code in business-critical systems

Modernising IT systems in municipal utilities more quickly

This case study illustrates how a complex core system was modernised without disrupting day-to-day operations. By using low-code with Mendix, development time was significantly reduced.

    • Modernisation of existing IT systems
    • Integration of complex system landscapes
    • Earlier time-to-value

“Stadtwerke Münster would like to thank the d.u.h.Group for their excellent cooperation and for driving forward our joint projects in the digitalisation of mobility services. It was particularly helpful that the d.u.h.Group responded flexibly to new requirements and communicated proactively. This enabled smooth coordination and adaptation throughout the entire course of the project. We look forward to continuing to develop innovative solutions together in the future.”

Mathis Schrick

Münster Municipal Utilities

Mendix

Low-code with Mendix for municipal utilities

With Mendix, municipal utilities can develop applications more quickly and integrate existing systems. The platform supports the digitalisation of network processes, administrative workflows and digital citizen services.

Why low-code is increasingly being used in the retail sector

With Mendix
  • –develop digital applications more quickly
  • –Automating network and administrative processes
  • –integrate existing systems
  • –Analysing data centrally
  • –provide digital services for citizens
Without Mendix
  • –long development times
  • –insulated compartmentalised systems
  • –manual administrative processes
  • –complex system integration
  • –limited flexibility

A no-obligation initial consultation on low-code development with Mendix

Work with our experts to identify which applications can be implemented quickly and efficiently using low-code.

Low-code with Mendix

Typical applications for municipal utilities

Municipal utilities manage a wide range of operational and administrative processes – from network connections and customer services to internal administrative procedures. Using low-code technology with Mendix, it is possible to develop applications that digitally map these processes and manage them more efficiently.

    • Citizen and customer portals: Digital self-service portals for meter readings, contracts or service enquiries.
    • Grid connection and approval processes: Digital workflows for grid connections, planning applications and technical inspections.
    • Staff and intranet portals: a central platform for communication, documents and internal processes.
    • Data and analytics platforms: Analysis of network, operational and customer data.

FAQ

Answers to frequently asked questions about the digitalisation of municipal utilities.

We’re happy to answer any questions you may have. Together, we’ll find a solution.

No-obligation & personalised

Review your use case in 30 minutes – with no obligation & on a one-to-one basis

Would you like to know whether Mendix is the quickest route to measurable results for your specific use case (particularly in the energy sector)?

What we’ll clarify during the initial consultation:

  • Objectives & KPIs: What needs to be improved (e.g. turnaround time, service levels, processing effort)?
  • Feasibility & integration: Which systems/data are involved (e.g. SAP/GIS/DMS) and what does the end-to-end workflow look like?
  • Next steps: MVP scope, rough timeline and a realistic implementation plan.