Customer portals
• Network customer portal
• Jobticket portal
• Residential customer portal
• Business customer portal
Our expertise
Digital solutions
for municipal utilities.
A strong partner for the digital transformation of municipal utilities, from customer portals and consumer services through to sales and administration. Scalable at platform level: quick to implement, easy to integrate and sustainable in the long term.
Development & Consulting 
Mendix: Low-code platformSolutions for municipal utilities
Solutions for municipal utilities
Portals, self-service, field service & processing: Modular and combinable, with rapid roll-out.
Installer directory
• Compliance with legal requirements
• Registration / renewals (main gas registrations)
• Installer self-service
Consumer Services
• PV systems
• House connections
• Charging points
• Controllable consumers §14a EnWG
• Commissioning portal
Accounting & Administration
• Business planning tool
• Accounts receivable management
• Work plan management
• Project management tool
Sales & Marketing
• Sales partner portal
• District heating sales portal
• Customer self-service
Field Service Apps
• Work planning / surveying
• E-mobility
Manage meters
• Meter reading submission
• PIN allocation
• Smart metering systems
Agentic AI
• Autonomous process control integrated directly into Mendix workflows
• Independent decision-making logic based on data, rules and APIs
• Tool and system integration (e.g. ERP, CRM, databases) without data disjointness
• Continuous optimisation through feedback and iterative execution
Technical expertise
Technical expertise
From specialist solutions to scalable architecture: data, integrations and operations are taken into account right from the start.
Business requirements
Business Requirements
• Customer communication
• Partner management
• Sales management
• Product management
• Services
• Web apps
• Mobile apps
• Billing & invoicing
• Accounts receivable management
• Market communication
• Network access management
• Regulatory management
• Smart meters
• etc.
▣
Data & Security
External data
IoT & Smart Grid
Security & Data Protection
Data Management
Data Analysis & Reporting
KPIs & Value Calculation
∞
Platform & Integration
Microservices
API management
Monitoring
Process integration
AI services
Event & service management