Our expertise
Digital solutions for public sector organisations.
A strong partner for digital solutions in public sector organisations, ranging from customer portals and consumer services to sales and administration. Scalable at platform level: quick to implement, easy to integrate and sustainable in the long term.
- Time-to-market: weeks rather than months
- Scaling: Platform
- Integration: API · Agentic AI · SAP
- Operation: Secure & maintainable

Solutions for public sector organisations
Portals, self-service options, field service & processing: Modular and combinable, with rapid roll-out.
Customer portals
- Network Customer Portal
- Job Ticket Portal
- Private Customer Portal
- Business Customer Portal
Directory of plumbers
- Compliance with legal requirements
- Registration / Renewals (main guest registrations)
- Plumber self-service
Consumer Services
- Solar PV systems
- Home connections
- Charging points
- Controllable consumers under Section 14a of the Energy Industry Act (EnWG)
- Commissioning portal
Accounting & Administration
- Business planning tool
- Receivables management
- Work Plan Control
- Project management tool
Sales & Marketing
- Sales Partner Portal
- District Heating Sales Portal
- Customer Self-Service
Field Service Apps
- Work planning / Surveying
- E-mobility
Manage meters
- Meter reading notification
- PIN allocation
- Smart metering systems
Agentic AI
- Autonomous process control integrated directly into Mendix workflows
- Independent decision-making logic based on data, rules and APIs
- Tool and system integration (e.g. ERP, CRM, databases) without data disjointness
- Continuous optimisation through feedback and iterative execution

A digital platform that serves as a model
Our success story: enercity NetzPortal
A strategically structured platform project, implemented in collaboration with the d.u.h.Group: the enercity NetzPortal creates a central digital entry point for residential customers and installers – developed using a modular approach, seamlessly integrated and consistently process-oriented.
From the initial use case to a scalable architecture with continuous further development.
- Seamless processes without any disruption
- Scalable, expandable, future-proof
Technical expertise
From technical solutions to scalable architecture
Data, integrations and operations are taken into account right from the start
Request a consultation
Would you like to digitise your processes – quickly, scalably and securely? We can show you relevant case studies and solution modules.
Further solutions