Our expertise

Digital solutions for public sector organisations.

A strong partner for digital solutions in public sector organisations, ranging from customer portals and consumer services to sales and administration. Scalable at platform level: quick to implement, easy to integrate and sustainable in the long term.

  • Time-to-market: weeks rather than months
  • Scaling: Platform
  • Integration: API · Agentic AI · SAP
  • Operation: Secure & maintainable

Solutions for public sector organisations

Portals, self-service options, field service & processing: Modular and combinable, with rapid roll-out.

Customer portals

  • Network Customer Portal
  • Job Ticket Portal
  • Private Customer Portal
  • Business Customer Portal

Directory of plumbers

  • Compliance with legal requirements
  • Registration / Renewals (main guest registrations)
  • Plumber self-service

Consumer Services

  • Solar PV systems
  • Home connections
  • Charging points
  • Controllable consumers under Section 14a of the Energy Industry Act (EnWG)
  • Commissioning portal

Accounting & Administration

  • Business planning tool
  • Receivables management
  • Work Plan Control
  • Project management tool

Sales & Marketing

  • Sales Partner Portal
  • District Heating Sales Portal
  • Customer Self-Service

Field Service Apps

  • Work planning / Surveying
  • E-mobility

Manage meters

  • Meter reading notification
  • PIN allocation
  • Smart metering systems

Agentic AI

  • Autonomous process control integrated directly into Mendix workflows
  • Independent decision-making logic based on data, rules and APIs
  • Tool and system integration (e.g. ERP, CRM, databases) without data disjointness
  • Continuous optimisation through feedback and iterative execution

A digital platform that serves as a model

Our success story: enercity NetzPortal

A strategically structured platform project, implemented in collaboration with the d.u.h.Group: the enercity NetzPortal creates a central digital entry point for residential customers and installers – developed using a modular approach, seamlessly integrated and consistently process-oriented.

From the initial use case to a scalable architecture with continuous further development.

    • Seamless processes without any disruption
    • Scalable, expandable, future-proof

Technical expertise

From technical solutions to scalable architecture

Data, integrations and operations are taken into account right from the start

Request a consultation

Would you like to digitise your processes – quickly, scalably and securely? We can show you relevant case studies and solution modules.